Customer Support

Online Helpdesk

Browse the online help for trouble shooting, education and step-by-step tutorials.

ONLINE HELPDESK

Submit a ticket

Prefer email? Send a message and we’ll get back to you ASAP.

CONTACT SUPPORT

Repair form

Go to the repair and return form.

REPAIR FORM

REPAIRS AND RETURN FORM

Fill in the form below to register the return of your GymAware or FLEX. You can send the unit to our HQ in Australia.

Note: You are responsible for the cost of shipping. We recommend wrapping the device in bubble wrap and ship in a small cardboard box. There is no need to send the case or accessories.

What are you returning to us?

Why are you returning your device to us?

Repair and service costs

If your device is still under warranty then repair and return shipping is free of charge. If it is out of warranty there will be costs involved. Please choose an option.

About your Device

What is the serial #

How old is your device

Describe the problems you are experiencing

Have you looked at our Support articles?

About you

Please provide a physical street address as we cannot ship to PO Boxes.

Organization

Contact Name

Street Address

Town / City

State / Region

Postal / Zip Code

Country

Email @

Phone #


Download shipping instructions - AUSTRALIA
Expected shipment date



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